Facts & Questions


Please check out our most commonly asked questions below, or email us with your query and we will be happy to help:



What do I need to bring with me for a photo shoot?


For family and/or kids photo sessions: two outfit changes (optional), a drink, favorite toy, special stuffed animal. Please make sure your little one has been fed and has had a nap before the photo session for a more comfortable and positive experience.



Can I drop in or do I need to make an appointment?


All of our sessions are by appointment only.




How long does the photo shoot session last?

Family and Kids' Studio sessions are usually 30 minutes to 1 hour long, Newborn sessions can last between

2 to 3 hours.

(The Special Offer session is 30 minutes long)



What should I/we wear?

It is best to keep clothing simple, avoiding logos or busy patterns. In group photos, colour coordinating is always more pleasing to the eye. Feel free to bring a change of clothing. All outfits are supplied for Newborn sessions.



How long does it take for my images to be ready for a viewing?


For Family or Kids' Studio it usually takes between 5-7 days for all images to be fully edited and ready for viewing.

During busy periods, it may take a little longer for your pictures to be ready.

(You will receive a date for your viewing on the day of your photo session.)



Are all the images in your print packages the same image or can you choose different ones?


When you choose one of our print packages, you have the option of printing different images.



When should we book our newborn session?


You should contact us before your baby is even born to ensure that you have the information you need about our Newborn sessions. As every baby's arrival is so unpredictable, you should contact us as soon as baby makes an appearance (from the hospital if possible). If you don't feel up to doing so yourself you could ask someone to do it for you.